Michelle King Counselling
Michelle King Counselling

Online Therapy & Counselling Services

Can’t get there in person? Online counselling with me provides you with safe and secure support.

What is online counselling?

Online counselling gives you the opportunity to speak to me online, without having to meet physically face to face.

Also known as e-counselling, internet counselling, web therapy or remote therapy, this kind of counselling is a good solution for people who need counselling but cannot get to a therapist’s office. It’s also a solution for those who prefer to keep in contact at a distance from wherever they are.

Please note, I don’t offer counselling by email or SMS.

How online counselling works

Technology today offers us the opportunity to connect safely and securely online using any device that has camera and audio capabilities. It is an effective platform that provides invaluable support when other commitments or distance makes attending in person difficult.

Your session will be arranged in advance and you can decide whether you’d like us to speak to each other via a video call or just talk over the phone.

Online counselling works in the same way as face to face therapy. The session structures work in the same way, and the approach will be tailored to you in exactly the same way it would be if we were meeting in person.

Why choose online counselling?

Clients choose my online counselling services for many reasons. Here are a few of the main reasons people decide to undertake online counselling with me.


They wish to see a therapist out of the area that they live.

Lack of time

They are unable to schedule an office-based appointment within normal business hours, or travel to see a counsellor or therapist.

Physical hurdles

Some clients have physical difficulties that may prevent them from travelling easily, preferring the comfort of their own home.

Agoraphobia or social anxiety

Certain phobias and mental health issues may prevent clients from travelling or spending time in new environments.

Shyness or embarrassment

They prefer to keep their counselling sessions online and remote because it feels more confidential and discreet.

Work Travel

They want an online session if they travel with work and are unable to attend in person.

Why choose me?

I hold a Certificate in Online and Telephone Counselling endorsed by ACTO and the NCS

My online practice adheres to the strict guidelines for online therapy laid down by the BACP

I offer a fully confidential online service that my clients have told me fits easily into their lives

Counselling from the comfort of your home

There are many reasons why people choose online counselling instead of being physically face to face, but all my clients find the experience is discreet and confidential.

Some people feel that having online counselling from the comfort of their own home or office is more convenient, and allows them to discuss personal issues more openly without feeling embarrassed, guilty or shameful.

You can use a mobile phone, laptop or desktop computer and talk in a room where you know you won’t be overheard.

How much does an online session cost?

An online session costs £60 for 50 minutes of therapy.

Payment is taken in advance of the session to reserve the appointment time.

Is online counselling effective?

Research is showing that face to face and online counselling and psychotherapy have equivalent outcomes.

In addition, there is a specific phenomena called “online disinhibition” where clients find it easier to speak about difficult things over video compared to being face to face. Clients feel less concerned about feeling judged and report feeling in greater control. (Source BACP research conference May 2020).

Is online counselling secure?

Security and confidentiality are two things I take very seriously. I use Zoom for video calls, because there is no ‘electronic trail’ of our sessions within the app. This means there’s no sensitive data that could be lost or hacked.

I always use the maximum security settings during calls, so our conversation can never be interrupted by anyone else (see more on the Zoom Security page).

What conditions would I need to create to have safe online therapy?

You will need to find a quiet room where you won’t be disturbed. Imagine if you were having face to face therapy and someone walked in, it would be shocking! Your job is to make sure this does not happen when you have online therapy too.

You will have to make sure you are not going to be overheard by anyone else. If you are worried other people are going to hear what you are saying, you are less likely to share with your therapist.

What if I don’t have a private space to talk from?

Many people struggle to get enough privacy when they’re confined at home with others. Having a safe and private space from which to speak is absolutely vital for counselling, both online and face to face.

You could wear headphones or ear-buds to make sure you’re the only one who can hear what I’m saying. You could also ask the other people you live with to turn on some entertainment in another room, to avoid what you’re saying being overheard.

Don’t forget to consider “alternative” private spaces. A garden shed, a car on a driveway, or an attic room would work perfectly well as a space to talk. As long as you can still get a phone or Wi-Fi signal, then we can have our session.

I’m not comfortable with technology

Technology can feel really uncomfortable and confusing if you don’t use it often. Rest assured that you don’t have to be a tech wizard to do online therapy with me.

If you would like to try video sessions but are nervous of how it all works, I will lead you every step of the way.

Will my therapy stay online if it starts online?

If you are starting online therapy with me during a COVID-19 lockdown, I will certainly invite you to face to face sessions as soon as we can safely do that. That said, your location, your health, or your own schedule or preferences, may make it more convenient to continue to meet with me online.

I’d love to help

I aim to respond to all enquiries within 48 hours. If you are feeling very distressed, despairing or suicidal and need immediate help, please take a look at the information on my urgent help page.